Trunk Club, Guided Shopping

Helping stylists more efficiently shop a trunk through the actionably surfacing all pertinent details of a customer's request. 

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Raise.com, Help Center

Creating a global Help Center for all consumer-facing products that allowed customers to find the answers to their pressing questions without contacting service.

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Trunk Club, Featured Trunks

Leveraging user research to improve the customer-facing trunk request funnel within Trunk Club's featured trunks marketing program.

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